The entertainment industry is unique in that the metric of success is directly connected to the patron's experience with the physical environment around them. Additional expectation is placed on the design team to provide an environment that is technically compliant and appeals to the patron's five senses, all while staying within budget. ICT engineers perform this task successfully for mechanical, plumbing, electrical, fire protection, low-voltage, energy, and commissioning services as valuable team members.

"During a planned shutdown, we replaced the seat wagon transports system. The new system uses "air caster" technology, and the large 40K-pound units now ride on a thin layer of air. The major installation was completed. I. C. Thomasson was the engineering contractor, and they did an outstanding job helping us manage the project." - Eric Swartz, VP of Venue Management, Nashville Symphony, January 2019